There’s big news coming from Concord, North Carolina, this week as Custom Flavors’ new East Coast manufacturing facility opens its doors for business. The culmination of a remarkably fast groundbreaking-to-open process, the new facility was inaugurated on December 15. Demonstrating the speed and coordination behind the project, the first production run was completed and shipped on November 21st, well ahead of the targeted go-live date.
“This opening is a major milestone in our ongoing commitment to our customers, delivering faster lead times, expanded capacity, and coast-to-coast service,” said Alex Wendling, President. “After extensive trials and our first production run completed, the facility is now operational, bringing enhanced flavor production capabilities directly to customers across the Midwest and Eastern U.S.”
The launch represents the first phase of a multi-stage expansion by Custom Flavors, designed to support the growing needs of food, beverage, and nutritional brands seeking a reliable U.S.-based flavor manufacturer capable of delivering speed, flexibility, and scalable manufacturing capacity. Starting today, more than 85% of the U.S. can be reached by Custom Flavors within two business days.
A Construction Time-lapse Video of the First Production Room
A Purpose-Built Flavor Manufacturing & Distribution Hub
The new facility has been designed from the ground up to meet modern flavor manufacturing standards and support high-efficiency liquid flavor compounding and powder flavor blending. Created in partnership with integrated design-build firm A M King, the site enhances production flow, boosts capacity, and builds on Custom Flavors’ longstanding, top-tier quality and safety standards.
“From the very beginning, we conceived this new facility as a leading-edge manufacturing center of excellence, designed to satisfy the most exacting demands of today’s food and beverage manufacturers,” said Matt Pulskamp, Custom Flavors VP of Operations. “This facility will do more than provide us geographical reach; it will allow us to evolve with our customers as they work to meet the fast-changing demands of today’s consumers.”
Custom Flavors’ Facility in Concord, NC
A Larger Footprint with Leading-Edge Capability
With the opening of the Concord facility, Custom Flavors can now support even more complex formulations, create and deliver samples faster, and execute higher-volume flavor runs for beverages, confections, snacks, nutritional applications, and other applications requiring custom flavor development. Capabilities include:
Liquid Flavor Production
- Capacity to produce 47,000 gallons (400,000 lbs.) of liquid flavors per day (By project completion)
- Multiple mixing technologies, including propeller, dispersion, and high-shear systems
- Tank sizes ranging from 4 to 2,200 gallons
- Liquid compounding, extract, and reactionary flavors capability
- Clean-in-place (CIP) sanitation for safety and consistency
Powder Flavor Production
- Dry blending for consistent powdered and plated flavors
- Dedicated production rooms with dust-control systems
- 10–20 mesh screen critical control point (CCP)
- Daily capacity of 22,000 lbs. of powder flavor production (By project completion)
Quality & Logistics
- Organoleptic testing, specific gravity, flash point, and pH testing
- Third-party micro, mold, and heavy metals testing
- Allergen controls for peanut and dairy
- Shipping Monday–Friday, with on-site finished goods storage
- Improved speed and efficiency for coast-to-coast flavor distribution
Phase 1 Today, Phase 2 Coming Soon
With Phase 1 complete, Custom Flavors’ North Carolina facility is now fully operational, equipped, and ready to deliver a full range of flavor manufacturing, warehousing, and shipping services.
Phase 2, planned for 2026, will include an expanded R&D space, additional production suites, and new technology investments to support scalable flavor innovation.
Further details will be provided at our Grand Opening Event in Summer 2026, when we will welcome customers, partners, and community stakeholders.
Big Things Ahead in 2026
With the new facility online and operational, Custom Flavors will enter 2026 with increased manufacturing strength, expanded development capability, and the coast-to-coast reach that leading manufacturers expect from a high-quality flavor solutions provider.
“We’re off to an incredible start, with so much more to come,” says Jerry Sihavong, Concord Site Manager. “Speaking for everyone here on the ground in Concord, we’re eager to see what this new facility can do to support our customers’ new creations and continued growth. 2026 is going to be a big year for us as we turn on this new capacity.”
The Custom Flavors team is looking forward to celebrating the new opening with our partners at our Summer 2026 Grand Opening Event. Please stay tuned for more information regarding what will be an incredible event, and join us as we enter this exciting new phase of innovation and growth!
Find out more about the new Concord facility: Purchase of the building and Renovation groundbreaking.
Custom Flavors’ Facility in Concord, NC
WHAT CAN WE DO FOR YOU?
At Custom Flavors, we share your passion for excellence and look forward to helping you create your own one-of-a-kind flavors!
Thank you for trusting us to be your partner — we are truly grateful for the opportunity to contribute to your success. Contact us or schedule a meeting with a Custom Flavors representative today!
